I’m an IT Support & Infrastructure Technician with a background in software development and data infrastructure. I work hands-on with Windows systems, networking, hardware, business applications, technical troubleshooting, and basic systems administration, while continuing to build skills in Windows/Linux server administration and cloud infrastructure.
Workstation setup, Windows 10/11 setup, boot issues, SSD/HDD diagnostics, drivers, software installation, Microsoft 365, and day-to-day workstation support.
Troubleshooting Ethernet, Wi-Fi, TCP/IP, DNS and DHCP; working with routers, switches, access points and cabling. Support for CCTV/NVR, IP cameras, VoIP/DECT phones, and other network-connected equipment.
Hands-on practice with Windows and Linux servers, users and permissions, services, firewalls, system updates, monitoring, logs, backups/recovery, basic hardening, and cloud infrastructure foundations.
Basic Active Directory administration, user access and connectivity troubleshooting, Microsoft 365, with foundational knowledge of Entra ID and Intune.
Printer and scanner installation, network/USB connectivity, print troubleshooting, monitoring, remote support, and OfficeGest ERP/Equirest POS systems.
Backend development with Java/Spring Boot, REST APIs, application logic, debugging, Git, and troubleshooting across backend services and application modules.
Experience with SQL and NoSQL databases, data pipelines, PostgreSQL, MongoDB, Metabase reporting, and working with data across application and infrastructure environments.
Software testing, bug identification, troubleshooting, and documenting technical issues across applications and system components.
I am Bruno Veiga, an IT Support & Infrastructure Technician with a background in software development and data systems. My current work includes Windows support, networking, printers, business systems, CCTV/VoIP, and basic Windows Server and Active Directory administration.
I am continuing to develop deeper skills in systems administration, networking, Linux, cloud infrastructure, and automation. I like to understand how technologies work beneath the configuration steps. How systems, services, protocols, and components interact, so I can troubleshoot problems logically rather than rely only on memorized procedures.
$ whoami
bruno-veiga
$ current_focus
IT Support · Networks · Servers · Linux · Cloud Foundations
$ learning_method
Build → Test → Troubleshoot → Document → Improve
Hands-on projects that show my practice with IT support, networking, Linux servers, cloud foundations, workplace applications and technical documentation.
Built a connected IT support lab series for a small business environment, including network design, VLANs, DHCP, ACLs, Guest Wi-Fi isolation, network printers, POS support, and CCTV/IP camera support.
View GitHub →Deployed and customized this WordPress portfolio on an Ubuntu VPS using Nginx, PHP, MariaDB, SSH access, firewall rules and basic server administration.
View GitHub →Practiced Linux administration and security across SSH, users and permissions, service management, firewall configuration, system hardening, log review, monitoring, maintenance, backup and recovery.
View GitHub →Built and documented small network scenarios using IP addressing, DNS, DHCP, NAT, gateway concepts, connectivity testing and troubleshooting.
Coming SoonBuilt a support workflow lab focused on client briefing analysis, scope definition, ticket-style documentation, professional communication and clear support proposals.
View GitHub →Planned lab focused on Windows Server, Active Directory, users, groups, permissions, DNS, DHCP, shared folders and basic domain administration.
View Lab →Built a Spring Boot REST API for a local business discovery platform, including PostgreSQL persistence, JWT authentication, role-based authorization, business ownership logic and admin approval workflows.
View GitHub →Six-month NOSiCloud internship focused on Big Data architecture and distributed systems, including deployment and troubleshooting of a four-node Hadoop cluster, Linux administration, HDFS, MapReduce, YARN, data storage technologies, and data pipeline architecture.
View GitHub →Scroll horizontally to explore more labs →
“Every lab is a way to turn theory into confidence: build it, test it, break it, fix it, and document what was learned.”
Formal education, professional certificates and focused training that support my development in IT Support, systems, networking, infrastructure, cloud and related technical areas.
University of Massachusetts Boston
Academic foundation in information technology, software concepts, databases, systems thinking and technical problem solving.
Google / Coursera
Training in IT support fundamentals, networking, operating systems, system administration, troubleshooting and security basics.
Certification Preparation
Focused study on hardware, operating systems, endpoints, troubleshooting, networking basics, security concepts and IT support procedures.
Skodji Digital / Learn2Earn Project
Multi-module technical training covering Linux and cloud security, technical communication for IT support, remote-work and support tools, business intelligence, artificial intelligence, software engineering, Python for data, and a final applied project.
“My goal is not only to learn technology, but to become the kind of professional who can serve users well, support teams with confidence, and keep improving through practice and responsibility.”
My professional background combines hands-on IT support and infrastructure work with previous experience in backend development, systems testing, data infrastructure, web/digital work and customer-facing roles. I currently work in IT Support & Infrastructure while continuing to build deeper skills in networking, systems administration and cloud technologies.
Provide hands-on technical support across Windows workstations, networks, printers and business systems. Configure and troubleshoot Windows PCs, perform basic Active Directory and Windows Server tasks, diagnose connectivity issues, and support printers, CCTV/NVR, VoIP/DECT and POS environments.
Worked with Java, Spring Boot, REST APIs, SQL and application modules. Troubleshot backend logic, investigated application issues, worked with databases and supported technical problem-solving across applications, data and backend services.
Supported software testing and system validation in a government environment. Checked system behavior, identified inconsistencies, documented technical issues, communicated findings and supported testing and validation workflows.
Worked with Linux server environments, distributed systems and data infrastructure. Installed and configured Apache Hadoop, worked with server cluster concepts, documented technical processes and developed a data ingestion and processing pipeline.
Worked with websites, digital platforms, e-commerce content and online presentation. Developed experience in web content, client-facing digital work, communication and technical creativity across independent and professional projects.
Built transferable experience through technical tutoring, customer-facing roles, digital production and field work. Developed communication, patience, adaptability, discipline and practical problem-solving skills that continue to support my work in IT.
My background is varied, but my next step is focused: IT Support, Infrastructure, and the practical work of keeping systems running.
A recommendation from a professional environment where I contributed to technical projects, collaborated with a development team, and continued building my path in technology.
Bruno demonstrated a high level of professionalism, competence, and dedication, contributing positively to the projects where he was involved.
I am open to opportunities in IT Support, networking, systems administration, infrastructure, cloud and hybrid technical roles. Feel free to contact me regarding professional opportunities, projects or technical collaboration.